Turn Down Service - Housekeeping, Level 3

Turn Down Service - Housekeeping, Level 3

Turn down service is an extra service offered to hotel guests to facilitate their sleep.  The procedure starts by drawing the curtains.  Turn down bed covers so that it is ready for sleeping.  A sleep well card is placed on the bed and turn down mats and slippers are provided.  A breakfast card is placed for guests to order breakfast without going to the restaurant.  The chair is left half open and the TV remote is placed in its correct place.  The procedure is checked and everything is made neat and ready for sleeping.  

Turn down service is not done in all hotels but is an important service for guests.

Last Update 09/03/2023
Completion Time 8 minutes
Members 2
Hospitality & Tourism Housekeeping Free Video Lesson Intermediate
    • Housekeeping - Level 3 - Turn down service