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The goal of this help desk forum is to foster an engaged and supportive learning community, enhance learners' understanding of the course material, and ensure a smooth elearning experience for all.​

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About this forum
The goal of this help desk forum is to foster an engaged and supportive learning community, enhance learners' understanding of the course material, and ensure a smooth elearning experience for all.
  • Title your post with a clear and concise summary of your questions or issues.
  • Provide as much detail as possible about your problem or question, including any error messages you may have received.
  • Use proper grammar and spelling to ensure your post is easy to understand.
  • Before posting a question, use the search function to see if someone else has already asked the same question.
  • Read through the existing threads to see if there are any solutions or answers that may help you.
  • If you find an existing thread that is similar to your question, but doesn't quite answer it, add a comment to the thread to ask for more information.

  • Treat other users with respect, even if you disagree with them.
  • Do not use offensive language or personal attacks in your posts.
  • Remember that everyone is here to learn and improve their skills, so be supportive and helpful to others.

  • Choose the appropriate category for your post to ensure that it is seen by the right people.
  • Use tags to make it easier for others to find your post when searching
  • Avoid using irrelevant or misleading tags or categories.

  • Remember that everyone on the forum is providing voluntary support and may not be able to respond to your questions immediately.
  • Be patient and wait for a response, but don't be afraid to boost your post if it hasn't received a response after a reasonable amount of time.
  • If someone responds to your post, be responsive and provide any additional information they may need to help you with your problem or question.


Disciplinary action

We reserve the right to remove any user from the forum due to gross misconduct. This may include, but is not limited to, disrespectful comments, offensive language, bullying e.t.c