Servicing A Guest Room - Housekeeping, Level 3

These video lessons cover the servicing of a guest room.  When servicing a guest room there are different stages.  The room attendant must prepare themselves before cleaning the guest room, prepare cleaning supplies and rooming list with the number of rooms to be cleaned, organize trolley with bed linen, bathroom linen, and guest room supplies etc.

The guest bed must also be made.  The first step in making the bed is stripping it, which involves removing all the bed linen and checking for any guest belongings left behind.  After checking for guest belongings, remove the duvet cover and pillowcases, and arrange the bed linen smoothly.  Finally, make the bed properly, ensuring that the duvet is arranged neatly and the are fluffed.

Cleaning of the bathroom and guest room must be done.  Clean the mirror, shaving mirror, hand wash, and toilet seat; dry surfaces properly; dust the entire bathroom, including tile walls and towels; replenish amenities, such as shower gel, shampoo, and bath soap; mop the floor to finish the cleaning process.